Effective Date: June 17, 2026
The Law Offices of Brent W. Caldwell (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website at bclawoffices.com, our online forms, telephone calls, text messages, email communications, chat features, and related services that link to this Privacy Policy (collectively, the “Services”).
This Privacy Policy generally applies to information collected before an attorney-client relationship is established and to information collected through the Services. Information collected in connection with an attorney-client relationship is also governed by our engagement agreement, professional duties, applicable privileges, confidentiality obligations, and record-retention requirements. If this Privacy Policy and an applicable engagement agreement address the same information differently, we will apply the provision required by law and our professional obligations.
A notice presented when information is collected may supplement this Privacy Policy.
Information We Collect
The information we collect depends on how you interact with us and which Services you use.
We may collect information you provide when you:
This information may include:
Please provide only the information reasonably needed for us to contact you and conduct an initial review of your inquiry. Do not use a general website form or chat feature to provide Social Security numbers, financial account numbers, complete medical records, information subject to a protective order, or other highly sensitive information unless we have instructed you to use an appropriate method.
A parent or legal guardian should submit an inquiry on behalf of a minor.
When you access or interact with our Services, we and companies that provide technology or services to us may automatically collect information about your device and activity, including:
We may associate automatically collected information with information you provide to us or information received from other sources.
We may receive information from:
We may combine information from these sources with other information we maintain.
We and our service providers, advertising partners, and technology providers may use cookies, pixels, tags, scripts, web beacons, local storage, software development kits, application programming interfaces, call-tracking technologies, and similar tools.
The particular tools and providers we use may change over time. These technologies may be used to:
Some analytics and advertising providers may collect information through our Services and combine it with information collected through other websites, applications, devices, or accounts. Their collection and use of information may also be governed by their own privacy policies and contractual terms.
We may change, add, or remove technology providers without revising this Privacy Policy when the new provider performs a function already described here. We will update this Privacy Policy when a change materially affects the categories of information collected, the purposes for which information is used, or the categories of persons or organizations receiving it.
We may use analytics, advertising-measurement, and lead-attribution services to understand website use, evaluate marketing campaigns, and identify how visitors found or contacted us.
These services may receive limited information such as:
We do not use the contents of consultation requests, legal-matter descriptions, medical information, uploaded documents, chat messages, or attorney-client communications to create advertising audiences or personalize third-party advertisements.
Some advertising providers may use online identifiers and website activity for measurement, attribution, fraud prevention, security, audience creation, or advertising.
Advertising and analytics providers that process personal information solely on our behalf are required to process it for the services described in our agreements with them and subject to applicable legal restrictions.
We may use limited interaction-measurement technologies to identify website errors, understand general navigation patterns, and improve website design and performance. These technologies may collect page views, clicks, scrolling, navigation paths, and similar interactions.
Visitors should provide only the information reasonably needed for an initial inquiry and should use a secure method when instructed by us.
When you submit a form, we may collect the information entered into the form, the date and time of submission, referral or campaign information, and limited technical data needed to operate, secure, route, or measure the submission.
We may use contracted providers to host forms, identify spam, route submissions, maintain intake records, communicate with you, and support attorney or staff review of inquiries.
We do not authorize advertising providers to receive the contents of consultation forms or legal-matter descriptions.
Please provide only the information reasonably needed for us to contact you and conduct an initial review. Do not include Social Security numbers, financial account numbers, complete medical records, or other highly sensitive information unless we have instructed you to use an appropriate method.
Submitting a form or requesting a consultation does not create an attorney-client relationship. We do not become your attorneys unless we agree to represent you and the agreement is confirmed in writing.
Our Services may offer live chat, automated chat, text messaging, or similar communication features. We and the companies that operate these features may collect and process:
Chats and messages may be monitored, recorded, retained, or reviewed for intake, quality assurance, training, security, recordkeeping, and communication purposes when notice or consent is provided as required by applicable law.
Starting a chat or sending a message does not create an attorney-client relationship. Do not use a general chat feature to send confidential or highly sensitive information.
We may use telephone numbers that help us identify which website page, advertisement, campaign, or referral source led to a call. Call-attribution systems may collect the caller’s telephone number, call source, date, time, duration, routing information, and related technical or campaign information.
A telephone call may be monitored, recorded, or transcribed for intake, quality assurance, training, security, and recordkeeping only after notice and consent are provided when required by applicable law.
When a call may be recorded or transcribed, a notice will be presented before recording or transcription begins. Continued participation after that notice may constitute consent where permitted by law. A caller who does not consent may end the call and contact us through another available method.
Calling us does not create an attorney-client relationship.
We may use information to:
We may disclose information to the following categories of recipients.
We may provide information to companies and individuals that support our business, including providers of:
These recipients may process personal information for the services described in our agreements with them, on our instructions, and as permitted or required by applicable law.
We may make limited device information, online identifiers, general website activity, referral information, and advertising interactions available to analytics and advertising providers for measurement, attribution, website security, fraud prevention, and advertising-related services.
Some providers may collect information directly from a browser or device through cookies, pixels, or similar technologies.
When appropriate, we may disclose information to attorneys, co-counsel, referring counsel, medical providers, insurers, experts, investigators, courts, government agencies, litigation-service providers, and other persons involved in evaluating or handling a legal matter.
Information governed by an attorney-client relationship is also subject to our professional duties and any applicable agreements.
We may disclose information when we reasonably believe disclosure is necessary to:
We may disclose information in connection with a merger, reorganization, financing, sale of assets, transfer of a practice, succession plan, or similar business transaction, subject to applicable legal and professional obligations.
We may disclose information when you direct us to do so or otherwise consent to the disclosure.
We do not sell personal information.
We also do not sell Nevada consumers’ covered information for monetary consideration as “sale” is defined under Nevada law.
We may use contact information you provide to respond to you and communicate about your inquiry, our services, or a legal matter.
Where permitted by law, we may also send informational or marketing communications. You may unsubscribe from marketing emails by using the unsubscribe instructions in the message or contacting us. Unsubscribing from marketing messages will not prevent communications related to an active inquiry, representation, transaction, or legal obligation.
Most browsers and devices allow you to delete or limit cookies, restrict advertising identifiers, or control certain tracking technologies. Blocking these technologies may affect website functions, attribution, security, or performance. These settings generally apply only to the browser or device where they are selected.
Some advertising providers and industry organizations offer controls for limiting interest-based advertising. These controls may reduce personalized advertising but may not prevent processing for website operation, security, fraud prevention, measurement, or other permitted purposes.
Some browsers offer a legacy “Do Not Track” setting. There is no uniform industry standard for interpreting legacy Do Not Track signals, and our website may not respond to them.
You may opt out of nonessential marketing communications by following the instructions provided in the communication or contacting us.
Depending on where you live, whether a privacy law applies to our firm, and whether the information is covered by that law, you may have the right to request:
To submit a privacy request, email bcaldwell@bclawoffices.com with the subject line “Privacy Request” or call us at (714) 625-8914.
Please describe your request and identify the state in which you reside. We may request information reasonably needed to verify your identity or authority to act for another person. We may deny or limit a request when permitted by law, including when information must be retained for conflicts screening, legal services, professional obligations, privileges, confidentiality duties, security, recordkeeping, or legal claims.
We will not unlawfully discriminate or retaliate against you for exercising an applicable privacy right.
We do not sell Nevada consumers’ covered information for monetary consideration as “sale” is defined under Nevada law.
A Nevada resident may submit a verified request directing us not to make a future sale of covered information by using the privacy-request methods listed above. Use the subject line “Nevada Sale Opt-Out Request.”
This subsection applies to consumer health data associated with a Nevada consumer to the extent Nevada consumer health data law applies to our firm or a particular activity.
Depending on the information you provide, we may collect:
We may collect consumer health data directly from you or from a person acting at your direction. We may also receive it through consultation forms, telephone calls, emails, text messages, chats, document uploads, medical providers, insurers, attorneys, witnesses, referral sources, or other persons involved in a legal matter.
We may collect and use consumer health data to:
We may disclose consumer health data to our attorneys, employees, contracted intake personnel, technology providers, co-counsel, referring counsel, investigators, consultants, medical providers, insurers, courts, mediators, opposing parties, government agencies, and other persons involved in evaluating or handling a legal matter.
We may also disclose information at your direction or when permitted or required by law.
We do not sell consumer health data. We do not use consumer health data from consultation requests, medical records, or attorney-client communications to create advertising audiences or personalize third-party advertisements.
Subject to Nevada law, a Nevada consumer may request to:
To submit a Nevada Consumer Health Data Request, email bcaldwell@bclawoffices.com with the subject line “Nevada Consumer Health Data Request” or call us at (714) 625-8914.
To appeal a decision, email bcaldwell@bclawoffices.com with the subject line “Nevada Health Data Appeal.” Include the original request, the date of our response, and the reason you believe the decision should be reconsidered.
We will respond to requests and appeals as required by applicable law. We may retain information when permitted or required for legal services, conflicts screening, professional duties, privileges, security, recordkeeping, compliance, or legal claims.
We will post material changes to our Nevada consumer health data practices and update the effective date of this Privacy Policy. We will provide added notice or obtain consent when required by Nevada law.
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Retention periods vary based on the type of information, the relationship involved, legal requirements, and operational needs. We may retain limited information about a declined or completed inquiry when reasonably necessary for conflict checks, recordkeeping, legal compliance, or the defense of claims.
We do not retain personal information solely because it may be useful at an unspecified future time. When information is no longer reasonably needed for the purposes described above, we take reasonable steps to delete, destroy, deidentify, or securely archive it, subject to applicable legal, ethical, professional, insurance, security, and record-retention requirements.
We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
No website, communication method, storage system, or security measure is completely secure. We cannot promise that information transmitted through the internet, email, text messaging, forms, chat, or other electronic methods will never be accessed, used, or disclosed without authorization.
Viewing this website, submitting a form, starting a chat, sending a message, or contacting us does not create an attorney-client relationship.
An attorney-client relationship is formed only after we agree to represent you and that agreement is confirmed in writing. Until then, information you provide may not be protected by the attorney-client privilege.
Do not send confidential or highly sensitive information unless we have agreed to represent you or instructed you to provide the information through an appropriate method.
Our Services are intended for adults seeking information about legal services and are not directed to children under 13. We do not knowingly collect personal information directly from a child under 13 without authorization from a parent or legal guardian.
A parent or legal guardian should submit an inquiry on behalf of a minor. A parent or guardian who believes that a child has provided personal information to us may contact us using the information below. We will review the request and take action consistent with applicable law and our legal and professional obligations.
Our Services may contain links to websites, applications, social media platforms, maps, videos, payment services, or other resources operated by third parties.
We do not control the privacy, security, content, or practices of those third parties. Their collection and use of information are governed by their own notices and policies. We encourage you to review those policies before providing information.
We may update this Privacy Policy from time to time. We will post revisions on this page and update the effective date.
When required by law, or when a change materially expands how we collect, use, or disclose previously collected personal information, we may provide added notice through the website, by email, or through another appropriate method before the change takes effect. We will request consent when required by law.
A revised Privacy Policy applies on the stated effective date.
Questions, privacy requests, and requests to review or correct personal information may be directed to:
Law Offices of Brent W. Caldwell
20042 Beach Boulevard, Suite 100
Huntington Beach, California 92648
Telephone: (714) 625-8914
Email: bcaldwell@bclawoffices.com